In the name of Allah

Since conformity assessment must be carried out in an unbiased manner, we are responsible for the impartiality of our conformity assessment activities and the CEO of EH Certification is committed to impartiality and will not allow commercial, financial or other pressures to affect impartiality. risk and for this purpose has made this statement available to the public. Since competent and impartial judgments are for the benefit of the society and the long-term interests of the company, as well as for the purpose of protecting the professional reputation and making correct and fair decisions, from all employees, both full-time and part-time internal personnel who are in the activity Attesting participants are expected to disclose any known situation that may expose themselves or the company to a conflict of interest. Our certification body records and uses this information as input to identify threats to impartiality arising from the activities of these employees or the organizations that employ them, and use these employees, internally or externally. He does not, unless he can prove that there is no conflict of interest. Also, EH Certification acts as a certifying body to respond to any threat to neutrality caused by the actions of other persons, institutions and organizations. We never outsource our audit activities to a management system consulting service provider, we do not provide direct or indirect consulting services related to certification, and we do not certify the management system of other certification bodies. . The management of EH Certification Department company periodically reviews the remaining risks from certification activities to check whether they are at an acceptable level . .

This certification body never expressly or impliedly states that if the services of a specified consulting organization are used, certification will be simpler, easier, faster, and less expensive, and never inappropriate claims of any consulting organization that It does not confirm that if the services of that certification body are used, certification will be simpler, easier, faster and less expensive. In addition to this, to ensure that there is no conflict of interest, from employees who provide management system consulting, including those who are active at the management level and have been involved in the management system to the target client. We do not use audits or other certification activities unless at least two years have passed since the date of providing consulting services . .

Also, our certifying body takes action to respond to any threat to neutrality caused by the actions of other persons, institutions and organizations .

Also, all employees, whether inside the organization or outside the organization, are requested to :

• Consider confidential all the information related to the contracting party’s organizations that are received from sources other than them (such as the plaintiff, regulatory organizations) .
• Act impartially and should not allow commercial, financial and other pressures to impair impartiality .
• Employees who participate in the evaluation of management systems for the purpose of certification should not participate in the management and technical consulting of customers .

Since conducting an internal audit by the certifying body or any part of it with a legal personality for certified customers is a clear threat in relation to neutrality, therefore the certifying body and any part of it with a legal personality under the control of the organization, shall not offer to perform or provide services of internal audits for its certified clients and shall not certify the management system that has performed internal audits within a period of at least two years after the end of internal audits. All people involved in certification activities must participate in identifying, analyzing, evaluating, threatening, monitoring and documenting the risks related to impartiality and conflict of interest resulting from certification .

Until the risks and threats to neutrality have been reduced to an acceptable level, we do not use personnel inside or outside the organization or from services or products provided directly by the customer . .

The items listed below are from the ISO/IEC 17021:2015-1 standard for certification services, which are applicable to all our services :

• Impartiality and being perceived as neutral is essential for the provision of certification services by a certification body in a way that creates confidence .
• It is accepted that the customer is a source of income for a certification body and pays the costs of certification and that this is a potential threat to neutrality .
• To achieve and maintain confidence, it is necessary that the decisions of the certifying body are based on objective evidence of compliance (or non-compliance) that the body obtains and that its decisions are not influenced by other stakeholders or other parties .

Threats related to neutrality can include but are not limited to the following. EH Certification has created relevant mechanisms to prevent facing these threats .

Consider confidential all information related to the employer that is received from sources other than the employer (such as the plaintiff, regulatory organizations) .

1. a) Personal interests: such as depending too much on a contract to provide a service or the fee received or the fear of losing a client or the fear of being unemployed, to the extent that it adversely affects the objectivity in the performance of compliance assessment activities ) ,
2. b) Self-revision: Threats that arise from a person or institution that will review the work done by themselves. Auditing the client’s management systems to which the certification body has provided management systems consulting is a threat related to self-review .
3. c) Familiarity (or trust): Threats from a person or entity that arise due to excessive familiarity or trust in another person, instead of seeking audit evidence .
4. d) Intimidation: Threats from a person or entity that EH Certification believes to be under open or covert coercion. such as threats to substitute or unrelated crimes .
5. e) Competition: Threats caused by the evaluation of customers from more than two evaluation companies and the desire to enter into a contract by the certifying body .